Infosys MANA & NIA — the next-gen AI platform for enterprises

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Introduction:

Are you curious about how artificial intelligence shapes the landscape of software maintenance tasks in the business world? Infosys, a major player in the Indian IT scene, introduced Mana, an AI platform designed to tackle repetitive and routine maintenance jobs. But what exactly sets Mana apart from other AI initiatives?

The secret lies in its fusion of machine learning with a deep understanding of organizational dynamics. This unique blend empowers businesses to revamp their systems while driving down maintenance costs continually. Vishal Sikka, CEO and Managing Director of Infosys, highlighted the company’s commitment to infusing AI into enterprise operations meaningfully.

What’s fascinating is Infosys’ strategic moves to propel Mana forward. By enlisting top talent from Silicon Valley, including Google Executive Sudhir Jha, as Senior Vice President for product management and strategy, they’ve demonstrated their dedication to excellence.

Mana is built upon Infosys’ robust software platforms, leveraging AI and machine learning to enhance knowledge management and deliver exceptional user experiences. Want to discover how Mana can revolutionize your approach to software maintenance and elevate your business? Dive into our blog post to uncover the transformative potential of this cutting-edge technology.

Mana versus other automation platforms?

So, when it comes to automation platforms, Infosys isn’t the lone ranger in the game. You’ve got Wipro’s HOLMES, TCS with Ignio, and Tech Mahindra’s TACTiX, all geared toward helping clients automate their projects for better efficiency.

Now, these platforms mainly focus on automating those repetitive tasks you’d find in the back-office support realm. But then there’s Mana, Infosys’ brainchild, aiming to step up the game by creating a cognitive computing system that could potentially give IBM’s Watson a run for its money.

Speaking of Watson, it’s like the Einstein of AI platforms, designed to mimic the human brain’s functions—learning from experiences, spotting patterns, and getting smarter over time. Clients from various industries have been tapping into Watson to make sense of vast chunks of unstructured data.

But here’s where Mana shakes things up a bit. It’s been making waves in the market, proving itself as a formidable force among automation platforms. Mana isn’t just about streamlining processes; it’s also flexing its muscles in predictive analytics and maintenance, which is pretty nifty.

Sure, the market for intelligent automation is still in its infancy, but it’s growing fast. Infosys isn’t resting on its laurels either; they’ve recently given Mana a makeover to keep up with the evolving landscape. With innovations like these, who knows? Mana might just give Watson a run for its money someday.

Is Mana Fueling Growth

So, let’s talk about Mana and its impact on fueling growth. Over the past few quarters, we’ve seen a significant uptick in the adoption of Infosys’ automation platform. Sure, it started from a relatively modest base, but it’s been doubling up like nobody’s business.

Back in 2016-17, Mana had about 50 customers and was engaged in around 150 projects. Vishal Sikka, Infosys’ big cheese, noted that a good chunk of their revenue for that period came from newer software and software-related services, including Mana. And that’s just the tip of the iceberg.

According to reports, more than three-quarters of business leaders are banking on artificial intelligence to drive their strategies forward. That’s a pretty hefty chunk of the market right there. And what does this mean for Mana? Well, it means the playing field is expanding, and the opportunities for adoption are growing by the day.

With businesses increasingly relying on AI to stay ahead of the curve, Mana is in a prime position to ride this wave of growth. So, buckle up, because it looks like Mana is gearing up for some serious momentum in the days to come.

MANA Use Cases: Mana at work

In the banking world, there’s this bank in Asia that was grappling with the cumbersome task of contract processing. Traditionally, they’d need to rope in a small army of lawyers—like, 10 to 15 of them—to get the job done. But enter Mana. With its AI prowess, the bank waved goodbye to the need for all those legal eagles and instead deployed Mana to sift through non-disclosure agreements and contractual documents with lightning speed. Talk about efficiency!

Then we’ve got the FMCG scene, where a food and beverage manufacturer found themselves in a pickle with sales planning. But fear not, Mana to the rescue! Sales managers at this company tapped into Mana’s magic to automate their sales planning processes. And here’s the kicker: Mana’s self-learning abilities meant it could tackle recurring issues on its own, like a seasoned pro. Over time, Mana became a one-stop shop for troubleshooting, slashing the time it took to resolve maintenance problems.

So, whether it’s streamlining legal paperwork or smoothing out sales strategies, Mana’s proving to be quite the handy sidekick for businesses across the board. Who knew AI could be so versatile?

Infosys adds teeth to its AI platform with Nia

So, let’s talk about Infosys’s latest brainchild: Nia. Building on the success of its first-gen platform, Mana, Infosys has upped the ante with this one.

Nia isn’t just your run-of-the-mill AI platform. Oh no, it’s a powerhouse that brings together a whole arsenal of tech goodies. Picture this: big data analytics, machine learning, knowledge management—all the good stuff from Mana—combined with end-to-end RPA capabilities of AssistEdge, plus the muscle of Skytree’s high-performance machine learning, topped off with OCR and NLP capabilities. Phew, that’s quite the lineup!

According to Vishal Sikka, Infosys’ top honcho, Nia represents a whole new frontier in AI. It’s not just about technology for the sake of it; it’s about amplifying human potential and empowering folks to reach new heights in their work.

And boy, does Nia deliver the goods. This comprehensive platform isn’t just for show—it’s here to tackle real-world business problems head-on. Think about forecasting revenues, predicting product demands, and getting a handle on customer behavior. With Nia in the driver’s seat, Infosys is taking AI to a whole new level, and businesses everywhere are poised to reap the benefits.

Conclusion: the next-gen AI platform for enterprises

In conclusion, Infosys has made significant strides in the realm of artificial intelligence with its groundbreaking platforms, Mana and Nia. Mana has emerged as a formidable force in the automation landscape, leveraging AI to streamline processes and drive growth for businesses across various sectors. Its success in addressing critical business challenges and fueling growth underscores the transformative potential of AI in today’s enterprise landscape.

Moreover, with the introduction of Nia, Infosys has elevated its AI capabilities to new heights. By integrating cutting-edge technologies like big data analytics, machine learning, and RPA, Nia offers a comprehensive solution to complex business problems. Under the leadership of Vishal Sikka, Infosys remains committed to leveraging AI to empower businesses and individuals, ushering in a new era of innovation and efficiency.

As AI continues to evolve and reshape industries, Infosys stands at the forefront, poised to drive meaningful change and deliver tangible value to its clients. With Mana and Nia leading the charge, the future of AI-driven enterprise looks brighter than ever before.

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